Moving to University can be tough for a number of reasons. Students will face challenges such as:
While the majority of students will have settled into University life by the end of the first term, there may be a few that need additional support. Here we have compiled some advice and information for family/guardians of those at Plymouth Marjon University.
Please be aware that both to ensure we respect the privacy of all students and to comply with data protection law University staff cannot discuss specific matters relating to individual students with a third party without written consent, even if this third party is a close relative.
In an emergency where a 999 call is required please contact 01752 636700 Extension number 22 22.
The team will wait for the emergency services to arrive and be able to direct them to where they need to go.
Due to Data Protection Law the university staff cannot discuss specific matters relating to individual students with a third party without written consent.
However, we appreciate that there may be times that you need to speak to someone urgently. If you need to contact us during office hours please contact Student Wellbeing & Support on 01752 636891. If outside of office hours please contact 01752 636700, Extension number 22 22.
We encourage students to register with a GP as soon as they are able.
The University have good links with Elm Surgery; however, a student is welcome to join any surgery they would like.
We have Student Life Officers who can contact the student to see what support is needed and assist them with getting help.
We are not able to discuss what assistance has been provided with third parties unless the student gives permission, but we would encourage the student to make contact to update you.
Students that have a mental health condition should book an appointment with the Disability and Inclusion Services (DIAS) team by emailing disability@marjon.ac.uk
The DIAS team can assist the student in applying for Disabled Students Allowance (DSA). Students that qualify for DSA may be entitled to a Specialist Mentor.
Any student that has a diagnosed SpLD should contact the Disability and Inclusion Services (DIAS) team at disability@marjon.ac.uk.
The team will assist the student in applying for Disabled Students Allowance (DSA). Students that qualify for DSA may be entitled to a Specialist Study Skills Tutor.
Please encourage the student to contact sws@marjon.ac.uk or to call us on 01752 636891 and we will arrange a wellbeing appointment.
The wellbeing team can provide a listening ear, general support, offer coping strategies and signpost more specialist avenues of support as appropriate.
Marjon have 2 fully qualified counsellors that can offer students support.
Students can self-refer by emailing counselling@marjon.ac.uk.
We cannot disclose this type of information as students over 18 have a legal right to privacy and are protected by law.
University staff can only discuss a student’s support with their specific, written permission
We cannot book an appointment for a student without their written permission
We would always prefer that, as adults, students take responsibility for making their own appointments.
Students should log issues on the University Helpdesk Portal (instructions of how to do this are in their flat/house). If the issue persists the student should then email the Accommodation Manager at aspencer@marjon.ac.uk.
Please note that we cannot discuss accommodation matters with a third party as the contract is with the student, who is over 18.
Each student is allocated a Personal Development Tutor (PDT) to support them with any academic issues so please encourage the student to make an appointment with them.
Students can also visit the Library where they can access general study skills support.
Should the student feel that they might have an SpLD they can contact the Disability and Inclusion Advice Service team (DIAS) at disability@marjon.ac.uk and arrange for a dyslexia screening. Screenings are free of charge.
There are loads of ways students can get involved in University life throughout the year.
We encourage all students to get in contact with the Student Union and visit the Octagon, where they be given information about clubs, societies, and social opportunities.
We would encourage the student to contact Student Funding at studentfunding@marjon.ac.uk
They will be able to discuss their new circumstances with a member of the team.
We have a multi faith chaplaincy where all students are welcome. The chaplaincy is taken care of by two chaplains Michelle Parkman and Claire Mcilroy, who are available Monday – Friday.
Students can visit Michelle and Claire in the Octagon or book an appointment by emailing Michelle, at mparkman@marjon.ac.uk, or Claire, at cmcilroy@marjon.ac.uk.
